– 14 x Beef Sausages
– 14 x Steak & Onion Burgers
– 1Kg BBQ Steak– 1kg Chicken Nibbles
– 900g Rosemary & Mint Lamb Chops
$65 BBQ Pack
Better meat at lower prices! We have a selection of the best meat from our Christchurch butchery delivered to you fresh in specially chilled boxes straight to your door the next day
We will do our best to ensure your order is fulfilled correctly and on time and will correct any problems that might occur during the purchase, printing, or dispatching process. If for any reason you have received an incorrect item or your order has not been delivered follow our refund policy below.
However, we are unlikely to offer a refund or return where:
- We have processed an international order on your behalf
- The purchase has been made in error
- You have changed your mind
Hibbard’s Online Refunds Policy
Overview
- Our refund and returns policy lasts for 24 hours once your order arrives. If 24 hours have passed since your purchase, we can’t offer you a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please contact us at info@hibbards.co.nz with your order number.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@hibbards.co.nz.
Exchanges
We only replace items if they are delivered incorrectly. If you need to exchange it for the same item, send us an email at info@hibbards.co.nz and send your item to your physical address.
Shipping returns
To return your product, you should mail your order too: 101 Stanmore Road, Linwood, Christchurch 8011.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@hibbards.co.nz for questions related to refunds and returns.
DELIVERY SCHEDULE:
Monday- Saturday: Delivery to Christchurch region
Monday – Friday: Delivery to regions from down as far as Ashburton, across to Darfield and around the Banks Peninsula and right through to Hanmer Springs and Kaikoura townships.
Make sure to put your order in by 2pm the day before, and we will aim to get your order out with the courier the following delivery day.